It is important that you know that by making any purchase at www.alaentradadetucasa.com you are accepting the Terms and Conditions described below. These Terms and Conditions govern the use of You on the site www.alaentradadetucasa.com and its relations with At the entrance of your house. At the entrance to your house, it reserves the right to modify this document at the time and under the circumstances that suit it best, these changes being in force at the time of publication.
By using the site www.alaentradadetucasa.com you agree to refrain from:
a) Use the site www.alaentradadetucasa.com for purposes or effects contrary to the law and the provisions of these Terms and Conditions.
b) Copy, disseminate, modify, reproduce, distribute or use the site www.alaentradadetucasa.com in any way for profit, unless you have the express written authorization of At the entrance to your house.
c) Modify or manipulate the logos, commercial notices, commercial names and distinctive signs in general that are part of the site www.alaentradadetucasa.com, unless you have the written authorization of At the entrance to your house. It should be noted that the site www.alaentradadetucasa.com, its logos and all the material that appears on it, are trademarks, domain names, trade names and artistic works owned by their respective owners and are protected by international treaties and applicable laws. in matters of intellectual property and copyright, in favor of At the entrance of your house.
d) Delete or modify, partially or totally, the www.alaentradadetucasa.com site, as well as the technical protection devices, or any mechanism or procedure established on the www.alaentradadetucasa.com site. e) Any act or attempt to extract through the www.pasodelnortecoffee.com site information, materials or codes not arranged for use as part of the www.alaentradadetucasa.com site; any act or attempt to introduce, without the corresponding authorization, information, materials or codes from outside the site, as well as third-party computer systems.
To make any purchase, you will need to register as a user, being under your responsibility all activities and requests that occur or are presented under your username, so we suggest keeping your username and password confidential. PRODUCT SPECIFICATIONS The descriptions and specifications of the products are subject to change without prior notice, since, like the photographs, they are displayed on www.alaentradadetucasa.com as a guide. WITH RESPECT to what is said on the site www.alaentradadetucasa.com regarding the functionality or properties of each product, it is based on international studies done by third parties, so at the entrance of your house is not responsible if the therapeutic properties mentioned do not have that specific effect on the body of the person who consumes it.
1. AVAILABILITY OF GOODS All products offered on the site www.alaentradadetucasa.com are subject to availability. All our merchandise is subject to stock. We suggest you check the delivery time of each product in the "Shipping Information". Delivery time may vary with prior notice from us.
2. PRICES All the prices of the products published on the site www.alaentradadetucasa.com do not include VAT, they are also exclusive to this channel and can change without prior notice. However, these prices do not include the shipping costs. Under no circumstances will it be understood that these items are priceless or that they are given away. All orders placed under this situation will be canceled without prior notice.
POLICY OF At the entrance of your house reserves the right to request official documents from its customers as a means of validation of the product acquisition process through its website www.alaentradadetucasa.com. The order number assigned when making a purchase through our online store does not imply acceptance of the transaction. In case you have any problem with your order you will receive an email notification. In the event that the transaction has been successful, you will be sent confirmation of your purchase via email. For questions or clarifications, we ask you to contact us via email at info@alaentradadetucasa.com. When selecting "Finish my purchase" you can verify the total amount to pay, the selected products and the corresponding shipping cost. Payment can be made by any of the following payment methods: • Payment by credit or debit card. • Through the Paypal payment platform (the most popular and secure online payment platform). • Paying in cash directly in the convenience stores that will be indicated directly on the site www.alaentradadetucasa.com at the time of completing your purchase.
3. RETURN POLICY All products purchased at www.alaentradadetucasa.com may be returned as long as the buyer meets the rest of the conditions established in this section. Only the cases mentioned below are included. To make the Return Guarantee effective, the client must notify At the entrance to your house in writing during the next 8 calendar days after receiving your product. The client must send their request to info@alaentradadetucasa.com, indicating in it the number of their order and the date on which the purchase order was generated.
1. The FREE Product Return will only apply if the order does not arrive with the specifications that you requested at the time of making your purchase online (color, flavor, model, etc.). If this is the case, please contact us at info@alaentradadetucasa.com and we will provide you with the instructions to follow to make the corresponding return.
2. Product return WITH COST. If the product is NOT to your liking, you can request its change, as long as it meets the following requirements: a) TEAS AND TISANAS: The product must be CLOSED. A return will NOT be accepted when the user has already opened the product, this is for health and hygiene reasons. b) ACCESSORIES (infusers, teapots, etc.): The change can be made only when they are in their original packaging and without the product being damaged, it must also be accompanied by the original purchase note or, where appropriate. , the invoice. In both cases the cost of shipping (round trip) is borne by the customer (You) and the remaining balance (of the product being returned) will be applied for a future purchase since we do not make monetary refunds. Since the client will cover the cost of the parcel or courier used to return the product to the entrance of your house, the risk of loss, damage, destruction, etc. will be borne by the client. of the returned product, until the product is received by At the entrance of your house. The shipment must be made using the same box or envelope in which the product was originally sent, or failing that in a similar format that guarantees the return in perfect condition. The product will be reviewed by At the entrance of your house and in case it is used, mistreated, open or that at the entrance of your house an improper use has been made of it, At the entrance of your house the balance mentioned above.
3. If you are going to make a RETURN AT COST, please contact us at info@alaentradadetucasa.com and we will provide you with the instructions to follow to make the corresponding return. It is important to comply with the aforementioned requirements for the Return to proceed. At the entrance of your house, it is not and will not be responsible for the expenses caused by those returns that occur without respecting the steps established in the Return Procedure. This Return Policy applies solely and exclusively for direct retail sales through the site www.alaentradadetucasa.com, and under no circumstances will they apply to wholesale buyers, resellers and distributors who market the products at the entrance to your house with which they exist a continuous commercial and business relationship. AVAILABILITY OF THE SITE Although at the entrance to your house it intends to offer you the best possible service, it does not make any promise that the services on the site www.alaentradadetucasa.com will meet your needs, at the entrance to your house you cannot ensure that the Site is free from failures. In particular, At the entrance of your house rejects all responsibilities in relation to the incompatibility of the site with any of the equipment, software or telecommunications links; as well as technical problems, including errors or interruptions on the site. INDEMNIFICATIONS The user agrees to indemnify At the entrance to your home for any action, lawsuit or claim (including legal fees and court costs) arising from any breach by the user of this agreement; including, without limitation, any of those derived from: • Any aspect related to the use of the site www.alaentradadetucasa.com. • The information contained or available on or through said site or of insults, defamation or any other behavior in violation of this agreement by the user in the use of the indicated web page. • Violation of applicable laws or international treaties related to copyright or intellectual property, contained or available on, or through said website. APPLICABLE LEGISLATION These Terms and Conditions will be governed and interpreted in accordance with the laws of Mexico, renouncing the application of the Convention on the International Sale of Goods.
Created: June 2020.